The sales profession teaches us that communications of all types and topics naturally include our body language or posturing. The posturing serves to get the point across, negotiate or mediate a solution, and ultimately come to a happy conclusion. Of course, we are describing the best possible situation and outcome.

My Story

An intimate group gathering for dinner and a more profound conversation afterward brings a smile upon recalling one gentleman’s facial expression. The next day, I told him I found his reactions highly entertaining, but discussing them in front of the person speaking would have been insulting!