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Attract the Right Job or Clientele:
Are You Harming Potential New Business?
No matter the type or size of a business, or the industry and its clientele, there is a common theme. ‘Put the client’s perspective first.’ By stepping into the shoes of those you intend to do business with to uncover all on their mind, you realize how best to serve them. Serving clientele well is an unspoken promise not to be broken.
Occasionally, challenges rear their ugly heads, and delays occur. A notable example is supply shortages due to the pandemic. Every aspect of business does best with monitoring services behind the scenes and timely delivery to customers. Similarly, communications of all types require review for potential improvements. The relentless attempts to improve business from all aspects and angles are what will prevent harming potential new business. The last thing anyone wants is to have loyal clientele or anticipated new clients leave to experience another service.
My Story
Employees must seek proper training after hours to avoid doing a poor job without the necessary knowledge. Family obligations and modest pay can put a strain on their lifestyle. Only some people are willing to go the extra mile(s) to advance their careers. Those brave enough to educate themselves include learning from everyone they encounter, and all experiences, good or bad, are the ones who typically succeed. Research, classes, and observance of competitors all contribute to better job performance. And if executives were to monitor the experiences of their employees and clientele similarly, chances are good that the extra effort would boost their bottom line.
When we are willing to accept our limitations, we know to seek help, adjust, and then we can advance. The same proves factual no matter the size of the company, a team or employee involvement, or entrepreneurial endeavors: Moving forward on a professional footing further builds credibility with business growth to follow. Moreover, hiring the proper assistance helps us exponentially. Word of mouth spreads quickly, and it is essential that the whispering is on a positive note.
The benefits of seeking help can include the following:
- Maintaining credibility and establishing brand identity
- Establishing admiration from prospects and clients
- Encouraging client loyalty
My Story
Punctuality is essential in business, no matter the role we may play. Prospect, client, service provider, executive – when surprise occurrences appear, we are to inform the other party that we will be late. The best approach is to notify the other party before the time delay and ask if they are willing to meet later or reschedule for another date.
Upon agreeing to help a friend with a medical appointment, I arrived and checked in ahead of time. We then sat in the waiting room for fifteen minutes before the consultation. To our astonishment, more than an hour passed as we and many others awaited a consultation.
A nurse finally appeared to give us an update. But instead of speaking to us individually, she stood at a distance, mumbled a few words that none of us understood, and then walked away. She implied that we would need to wait longer, and longer it was – another two hours passed, and then I had it! The facts were missing, as was the personal touch.
I first inquired about the three-hour-plus delay. I politely thanked the person who checked us in and then asked about the hold-up; she was unaware. Upon having an answer, she revealed the wait would be at least another two hours. At this point, I expressed my frustration. Another nurse respectfully entered the waiting room to speak with us. As she attempted to provide excuses, today’s blog post came to mind!
Success Requires Recognizing and Conveying Limitations
- Recognizing your limitations, hire professional help either for a project or full-time.
- Private matters are to be kept confidential.
- Listen to feedback to realize how best to prove.
- Provide timelines as accurate as possible.
- Apologize ASAP for delays and give a credible explanation; avoid excuses.
Thankfully, the procedure went well, and we are grateful. We have other choices for future care, and we will consider them when the need arises. It will be wise for the practice to reconsider how they operate because they are harming potential new business.
In Conclusion: Harming Potential New Business
Every business depends upon excellence in customer care on all levels. Otherwise, clients will leave for another similar service. Attention to all details and serving clients well encourage further growth via a returning and referring clientele known as the Smooth Sale!
For More Insights: Visit Elinor’s Amazon Author Page
“Communicate to Attract Interest”
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Be A Story-Teller
As the CEO of Smooth Sale, after her near-death experience, Stutz created the motto,
“Believe, Become, Empower“
” Nice Girls DO Get the Sale is an International Best-Selling and Evergreen Book – among the classics;
HIRED! Helped many to secure the job they desired.
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Sales Tips: Harming Potential New Business
- Everyone associated with a business should ask themselves, ‘Am I harming potential new business?’ to proceed accordingly.
- Being on the job or in charge of a company is a full-time commitment beyond working 8-5.
- During downtime, reviewing what appears to be working well and which practices can benefit from improvement is best.
- Maintain a running task list for each day to limit wasting time.
- Each new year, create a yearly goal-oriented program.
- Every month ensure you meet your goals; do the same every week and day.
- Be relentless in completing your goals with their associated expiration date.
- Within your budget, hire specialty help on an as-needed basis.
- Budget for expanding your staff to handle a more extensive clientele for further business growth.
- Celebrate Success!
Today’s insights are provided to help you achieve the Smooth Sale!
RESOURCES FOR PERSONAL AND BUSINESS GROWTH:
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SalesPop! Purveyors of Prosperity; how to compete against yourself to excel in your career.
Simma Lieberman “The Inclusionist” helps develop inclusive leaders from the inside out to champion diversity and build equitable, inclusive cultures at every level.
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WebTalk is the one-stop platform To build your marketplace and grow social connections.
Women’s Information Network (WIN) An education-and-event-based Global Community of Women Helping Women Worldwide Live Their Best Lives through Celebration, Self-Improvement, and Service.
