Advocate for clients to see business blossom
Have you ever had a problem in your home needing to be fixed but you were required to be away? So you find yourself dependent upon someone to fix your problem in your absence. The outcome could either be disastrous, phenomenal, or somewhere in-between. And the price for such service could be astronomical or very fair.
Last week we faced such a scenario. The outcome proved to be an excellent reminder of how business is to be conducted.
[youtube]http://youtu.be/B8UMA8pN10U[/youtube]
Our new age tank-less water heater failed. No hot water was to be had. But we were headed across the country and had to rely on a referred individual to help figure out the problem, and then hopefully fix it. Located in No CA, Mel Bowers provided stellar service by becoming our advocate while remedying the situation.
He took pictures of the water heater to show where it faltered. He was then able to get the manufacturer to swap it out for an upgraded and brand new heater. The only fee incurred was for the time it took Mel to replace the old heater with the new. The end result is we once again have hot water. Notably, I’m posting testimonials online for Mel, as I have become his advocate.
Imagine the power of providing excellence in service for all of your clients to, in turn, promote you. Be of the mindset to always be an advocate for your clientele. Build relationships first. This is the proven way to grow business and watch it blossom, seemingly on its own.
Your clientele becomes your salesforce and their words take you to the Smooth Sale!
Read Addtional Strategies and Techniques:
Nice Girls DO Get the Sale: Relationship Building That Gets Results, Sourcebooks
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press
