Make the Phone Your Next Best Friend
My “One” person was laughing upon hearing my voice, this morning. Thirty seconds earlier, I received his email. The subject line said “Let’s talk this week or next.” But, the last sentence of his email said, “Call me!”
I took “Jim’s” last sentence as my cue. Together, we have a project brewing, and it’s on my mind. Jim is doing the leg work. In sales, I continually heard, “Strike while the iron is hot”, and “No time like the present”. So when Jim answered his phone, I said, “Forgive me I will always be a salesperson.” It was his turn to laugh.
The soft sales approach is fully described in my book, Nice Girls DO Get the Sale: Relationship Building That Gets Results.
Should concern about the news awaiting you make you want to freeze in your shoes, put a new spin on this: It is best to immediately get bad news dealt with, and t’s great to have immediate graitifcation on good news. Should someone want to cease being your client, it allows room for someone who desires to work with you. And what if a Hiring Manager wants to say, “You are HIRED!”, or a potential friend wants to convert to a client ~ wouldn’t you want the immediate news?
In my case, Jim only got started on our project this week. So, I wasn’t holding out a lot of hope for good news. I was thinking perhaps he has a question. Instead, I have a very big smile on my face because it appears he is on his way to securing very good news. It reinforced all of the sales and business development advice I learned through the years ~ keep moving forward no matter what and eventually you get there!
Adapting the attitude of any news is good news, and making the phone your next best friend, will show you the way to a very Smooth Sale!