Expert Delivery Delivers Added Opportunity
Should you desire career advancement and a promotion at work, be certain your current delivery on requests is impeccable. The same is true for entrepreneurship: should you desire to receive bigger sales or improved opportunities for greater visibility, the tinier requests need to be fulfilled with an equal level of attention.
Another story of poor customer service came my way. in fact, the company is operating on a borderline fraudulent route. The service was offered via email as a discount. “George” purchased three individual hours of service. Although he parted with good money here is what he received in exchange:
– No response until two weeks later
– Reply stating that purchases were so numerous, George won’t be accommodated for six weeks
– Reply stating that instead of scheduling three separate dates for service as advertised, George will have to take all three hours at once.
Reviewing the printed copy, George pointed out that the company is in violation of what they posted.
It’s very possible that if enough people become angry, a class action suit will be likely which would put the company out of business. George will most likely relent, although he is certainly telling his friends what happened. Over time, having bad word of mouth spread will also put a company out of business.
Whichever track you are on in life, employee or busines owner, strive to do your best each and every day. By all means, live up to your word. When you do, worry diminishes and you find yourself on the wave of the Smooth Sale!
Read Additional Sales Techniques:
International Best-Seller Highly Rated on Amaon’s Kindle; available in paperback too:
Nice Girls DO Get the Sale: Relationship Building That Gets Results
and
Best-Seller:
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews.
