by estutz | Jan 26, 2009 | Business Development, Sales
Do you know why you sometimes lose business? It is appropriate to back off from potential business, and it is sometimes lost unnecessarily. It is essential to take a reality check every time business is lost. We were attempting to rent a car for two days in order to...
by estutz | Jan 24, 2009 | Business Development, closing, Customer service, Entrepreneurs, Mindset, Relationships, Sales
Attract the Right Job Or Clientele: Do you believe customer service is dead and unimportant? Over the past several years, I believe the answer to the above question is Yes. You can’t imagine my surprise when the Concierge called me. Let me explain. Our children...
