How do you react when someone postpones a meeting?
Most people who hear their sought after meeting was cancelled become grumpy and sometimes even rude. They write off the idea of ever having a meeting and simply give up. That’s the wrong approach.
Years ago, my husband told me the postponement actually works to your favor. Greet this with a big smile! Are you surprised?
If in fact you are to meet with a professional, they will feel bad themselves about the postponement. All of us, on occasion, have things come up over which we have no control. So cut the other person some slack and show understanding. Cheerfully ask when they would like to reschedule. A very high percentage of the time they will reschedule and be appreciative you let them off the hook gracefully.
How you handle postponed meetings is a part of your customer service policy. It affects your ability to build relationships with prospects and clients alike. Your clientele will market and sell for you when you treat them by applying the Golden Rule. Business development will be a breeze and you will close more sales.
As always, it will be a Smooth Sale!
