Attract the Right Job or Clientele:

In comparison to previous years, the accountant provided extraordinary value in his client services. Although tax time is never fun, the process was painless this time.

My Story

Given accounting is out of my league, much faith and trust go into presenting the tax planner with information. Fortunately, my sales experience includes reading body language and at times, hearing unwelcome implications. When it comes to monetary matters, one has to be careful that everything appears to be in order.

One accountant’s words from the past remain forever in our memory. He is known for saying, “I can’t advise you to do this, but some people would…” It was on to the next candidate the following year. In the meantime, our suspicion was confirmed. We heard on the news that the person in question was in jail for embezzlement.

Another tax specialist appeared to be knowledgeable. However, his fee dramatically increased year over year. By year three, the amount was outrageous. The increase was to the point that we suggested what we would pay. The amount was settled but left a bad feeling between us, and it was on to the next.

In comparison to the above experiences, today’s recommendation proved to add much value to the conversation. The gentleman efficiently filled out the paperwork for the IRS, advised us about current scams to avoid, and gave easy to understand answers to questions asked of him.

Best of all, his fee is reasonable. In fact, the amount asked is almost 1/3 of the crazy amount requested about fifteen years ago. By the end of the meeting, I conveyed it was the best experience over all the previous.

Delivering value for a client takes place on many levels. For more insight read, ‘How Do You Define Value?’ 

Your Story On Adding Value to Client Services

The first meeting with a prospective client is the most challenging. You are essentially in the ‘hot seat’ until you prove yourself. Friendly and engaging conversation striving to get to know the other person or people in the room comes first. All the while, prospects are determining if you will ethically deliver what you promise, and for a fair amount.

Those who are desperate to make a sale will most often talk too much and say things known to be untrue. Furthering their career is far less likely than having to start all over by finding a new one.

In the past, have you:

  • Attempted to charge more than is reasonable
  • Provided questionable answers
  • Demonstrated excellence in service?

The only way for a salesperson or service provider to do well is to maintain a full pipeline along with client loyalty. An improved path is to differentiate yourself by doing the following:

  • Quickly resolve issues
  • Directly answer questions with honesty
  • Ask for input every step of the way

As your clientele sees your actions and behaviors to their liking, they will turn into your salesforce in disguise. For example, the way I met today’s accountant was through the rave recommendation of a friend. When you add value to client services, sales grow in size and longevity. Best of all, you generate a returning and referring clientele.

Sales Tips for Client Services
  1. At every meeting, ask for your client’s perspective
  2. Become familiar with each person’s goals
  3. Match your priorities and values with those of your prospects
  4. When something does not sound quite right, decline the opportunity
  5. Inquire about ideas while seeking the opinion of your client
  6. Find agreement on how to approach solutions to problems
  7. Concentrate on serving clients well; money is secondary
  8. When you do deliver excellence in service, the sales are continual
  9. Express appreciation for the opportunity to do business
  10. Celebrate Success!

For More Insights:   Visit Elinor’s Amazon Author Page

“Communicate to Attract Interest”

Nice Girls DO Get the Sale is an International Best-Seller and Evergreen. https://amzn.to/39QiVZw HIRED! How To Use Sales Techniques To Sell Yourself On Interviews is a best-seller. https://amzn.to/33LP2pv Visit Elinor Stutz' Author Page on Amazon: https://www.amazon.com/Elinor-Stutz/e/B001JS1P8S

               Be A Story-Teller

 

 

As the CEO of Smooth Sale, after her near-death experience, Stutz adapted the motto, “Believe, Become, Empower.”Nice Girls DO Get the Sale is an International Best-Selling and is Evergreen – among the classics; HIRED! Helped many to secure the job they desired. 

 

 

Today’s insights are provided to help you achieve the Smooth Sale!

RESOURCES FOR PERSONAL AND BUSINESS GROWTH: 

Advisorpedia  Publishes information to help advisors build their practice, and those having interest in the markets choose investments, and find inspiration.

BizCatalyst360  Presents a life, culture, and biz new media digest serving as a hub of creative expression and personal growth

CatCat Build your future one skill at a time.

For Book Lovers Only   For Book Lovers Only introduces you, the book lover, to new and exciting authors and works of fiction and non-fiction.   

GetCiara  Make remote your unfair advantage.

Greg Jenkins Consulting LLC Helping organizations realize the value of diversity to build inclusive, evolving high-performing cultures.

Inclusion Allies Coalition   “Everyone is welcome here.” Learn more to train teams, and join the advocacy program.

Internet Advisor Find the internet service right for you among 2083 internet providers across 36,380 cities, plus Cellphonedeal compiles great deals on phones, plans, and prepaids to furnish you with the best options in your area.

Kred  Connect with top rated influencers to learn from and grow your networks.

LinktoEXPERT  “It is not who you know – it is who knows you and what your expertise can do for them plus understands the value of hiring you.” 

Lotus Solution LLC Helps organizations create diversity and inclusion to ensure a fair and just workplace, through customized consulting, training, and keynote speeches.

SalesPop!   Purveyors of Prosperity; how to compete against yourself to excel in your career.

Vengreso Provides easy-to-follow on-demand sales training for LinkedIn.

Vunela  Provides a unique opportunity to view Videos and read articles by World Leaders.

WebTalk is the one-stop platform Build your marketplace and grow social connections. 

Women’s Information Network (WIN) An education-and-event-based Global Community of Women Helping Women Worldwide Live Their Best Lives through Celebration, Self-Improvement, and Service.

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