Being Right versus Doing Right
Have you ever known individuals who always seem to have the need to prove you wrong? Either in private or in public they will point out the error of your way.
Recently, an email exchange between two people took place about looking forward to seeing one another. Jenna was corrected in a subsequent email that the two would connect a week earlier than stated at an upcoming event. The only problem was their entire network was in on the chain of email including the couple being honored as a surprise. This was the instance where being right did harm.
My philosophy is the people needing to always be right are the ones who are most insecure. The important lesson I came to grips with is that no one person is right 100% of the time. Therefore, it is highly unlikely any of us are incorrect 100% of the time.
It’s best to shrug those moments off because otherwise it will poorly affect your effectiveness on a job interview or among clients. Given we each have a unique DNA, it’s only reasonable to expect our perspectives on most subjects will be different. The more successful people are open to a multitude of ideas in order to gain a wider perspective. In this manner, they are able to communicate with a larger clientele and develop solutions with wider appeal. The same approach may be used for delivering improved customer service too.
Listening, understanding fully, and leveraging, become your best busienss development tool of all and will lead you to the Smooth Sale!
Read Addtional Strategies and Techniques:
Nice Girls DO Get the Sale: Relationship Building That Gets Results, Sourcebooks
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press
