by estutz | Aug 4, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Did you ever regret saying…? One of the most important skill sets to develop well for both business and personal pursuits is marketing-communications. How you approach people, correspond, speak, and body language will “sell” you and your ideas either...
by estutz | Aug 3, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you have a “sunscreen” for business? Newer and younger entrepreneurs anxious to get started in business sometimes do not realize they need to protect their business just as they do their skin. When you start up, begin with the mindset you will deliver...
by estutz | Aug 2, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Prospect, Relationships, Sales
“They call me Mr. Tibbs.” If memory serves correctly, this was the line used in the movie, To Sir With Love, starring Sydney Poitier. He was trying to bring order and respect to a tumultuous classroom. What does this have to do with business development,...
by estutz | Jul 30, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you take an active role as required? Today I am referring to excellent vs. mediocre customer service. Whether you are the CEO or the assistant, if something appears to be amiss, you need to take swift action. Otherwise, no matter what your marketing message may be,...
by estutz | Jul 29, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
How do you react when someone postpones a meeting? Most people who hear their sought after meeting was cancelled become grumpy and sometimes even rude. They write off the idea of ever having a meeting and simply give up. That’s the wrong approach. Years ago, my...
