by estutz | Jul 9, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales, Uncategorized
What do you say when another forgets your phone appointment? We all do it once in a while – forget a phone appointment. For some reason it is easier to forget than it is a face-to-face meeting. Unexpected circumstances arise or a person is so busy, they simply...
by estutz | Jul 7, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you go the extra mile for your Prospects and Clients? What I am referring to is to always offer a helping hand to those you meet.? This is the concept of customer service and relationship selling on? vitamin boosters. For instance, this morning, I read about an...
by estutz | Jul 6, 2009 | Customer service, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you Relationship Sell both in your business and professional life? At the 4th of July barbecue one person would have done well to take a few lessons. Susan’s biggest stumbling block was she Assumed a fact that had no validity. Let me...
by estutz | Jul 2, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Prospect, Relationships, Uncategorized
“You are a natural born saleswoman – Yes, I’ll do it!” Those were the words spoken today as I asked “Jill” for her advice in her area of expertise. Prior to receiving a “Yes,” she emphastically told me, “My...
by estutz | Jul 1, 2009 | Business Development, closing, Customer service, Entrepreneurs, Prospect, Relationships, Sales, Uncategorized
Do you willingly provide customer appreciation? For most sales a simple “Thank You” is appropriate and everyone appreciates it. But what about more expensive sales – how do you acknowledge those? My rule of thumb is the appreciation...
by estutz | Jun 30, 2009 | Business Development, closing, Entrepreneurs, Prospect, Relationships, Sales
Have you examined your approach style? How do you wish to be perceived and are you able to convey that desire? Your approach affects your marketing message, business development and ultimately sales. This morning, someone called on my business line asking for my...
