Attention to Detail Grows Clientele and Improved Results
You are familiar with the mantra, “People buy from people they know, like and trust” Trust is developed by remaining consistent with and on top of everything that is needed to satisfy the agreement in place plus follow-up to ensure satisfaction.
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Upon asking someone to attend an event, for example, make certain the details on the website, flyers and all communication are complete, and double-checked down to the last detail. Otherwise, needing to re-phrase, re-post, and re-contact people can wind up being down right annoying, and could come across as less than professional. Should this be the case, trust diminishes as do sales.
It’s a known fact that most people are unable to proofread their own work. Get a friend or peer to check for potential errors and omissions. Make the corrections in a timely fashion. Allow enough time for proper promotion of your event or class.
Be of the mindset, whether a job seeker or a businessperson, to pay attention to the tiniest details in order to secure your place with the larger vision held in mind. Your personal brand will be stronger than ever. Incorporate all of the above into your customer service policies.
You will be far more likely will be receipt of repeat business, referrals and testimonials, contributing to the enjoyment of the Smooth Sale!
Read Addtional Strategies and Techniques:
Nice Girls DO Get the Sale: Relationship Building That Gets Results, Sourcebooks
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press
