The “ask” creates unlimited opportunity
The shy or demure person, who may be as equally talented as the more outgoing, will not be as likely to get as far ahead in business or career. That’s why a “friendly ask” is the best tool for business and career development that most everyone can handle.
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Ask Questions to build the relationship
In any type of meeting, ask both business and related personal questions. Should you be meeting for the first time, ask what drove the person to choose their field. Ask about goals and expectations. When you take a genuine interest in other people, they begin to reciprocate in an attempt to know you better, too. This becomes an outstanding business development strategy.
Ask Questions for the business
Most people refer to asking for the sale as “the close”. The problem with the term is, it implies “closing doors”. It’s far better to open doors to the future. An improved question would be, “When would you like to start?” And for job seekers on interviews, the question may be adapted to, “When would you like me to start?” In either case, the question puts the ball in the other person’s court, and an honest answer usually comes forth.
Ask Questions upon building the relationship and securing the sale
Checking in with management and clientele to determine if expectations were met, and possibly exceeded, is a very wise idea. Assumptions, however, should be avoided, and may be eliminated by asking additional questions. Ask how often you are to check in to make certain everything is on track. Also ask which communication method they prefer. Make note of the preference and adhere to it on their schedule. Doing so demonstrates you truly care, and influences further decisions in your favor.
Ask for referrals and testimonials – thoughtfully
Most people are so busy with their own work, they don’t think of offering referrals and testimonials. This is another question that should be posed but in a soft manner. Upon your first check-up after the sale, and hearing praise, ask if the client might know of anyone else with a similar need. Also ask if you may use their words as a written testimonial.
Striving to always build the relationships and deliver excellence in customer service / employee service, leads you directly to the Smooth Sale
Read Addtional Strategies and Techniques:
Nice Girls DO Get the Sale: Relationship Building That Gets Results, Sourcebooks
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press
