by estutz | May 11, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Sales
Do you give and receive directions? Last week, we literally needed directions in order to be a paying customer. The location could not be found. We asked others and they had no idea where to find it. The numbering was laid out illogically as we found out later. No...
by estutz | May 8, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Sales
Are you repositioning for the economic turnaround forecasted for later this year? One of the best things to reconsider is your customer service policies. Most of the time, it seems that customer service is a thing of the past. However, once in a while I am reminded...
by estutz | May 5, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Do you check your prospect’s time zone? Every once in a while I receive a phone call in the wee hours of the morning asking if I would like to sign up for company services. To begin with, I am never in a good mood when awakened early, and the last thing I want...
by estutz | May 3, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Sales
What is the worth of your network? Many of us belong to a variety of groups that meet in-person. Benefits are derived in many ways. After attending a meeting of one such group, I thought it would be beneficial for you to list questions to ask yourself in regards to...
by estutz | Apr 8, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Business challenges are the same everywhere… It is not the reaction that moves you forward but the action you take to move beyond the challenges. This morning I received a surprise email from an associate in Canada. He wrote to say that instead of charging his...
by dhanya | Apr 6, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Would you ever consider telling your loyal clients they are no longer wanted? Why would I even pose that question? I just learned of a Japanese restaurant that created and served the most delicious sushi rolls to its customers. You could always find people lined up...
