by estutz | Aug 12, 2009 | Business Development, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales, Uncategorized
Do you have an agenda? Most often “having an agenda” has a negative connotation attached to it. However, in this instance, I am referring to your meetings with prospects and clients. Do you know precisely why you are meeting so that you are able to set the...
by estutz | Aug 10, 2009 | Business Development, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you take the high road? The sales and communication skills on which I train are applicable to both your personal and business life. This morning, the subject of unpleasant relatives arose in a discussion with a friend. Sally said she previously told her Aunt that...
by estutz | Aug 8, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you treat clientele the same as your house guests? Today I cooked a variety of foods for a number of people, not knowing exactly what their taste might be. It made me recall a visit my husband, daughter and I paid to relatives years ago, when our daughter was a...
by estutz | Aug 5, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
What are some tele-marketers thinking? It all began with a call to upgrade our home. Only one service was left to fix so I spoke briefly to the tele-marketer. They spoke over my voice and insisted I arrange an appointment to have a consultant come out. I firmly said,...
by estutz | Aug 4, 2009 | Business Development, closing, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Did you ever regret saying…? One of the most important skill sets to develop well for both business and personal pursuits is marketing-communications. How you approach people, correspond, speak, and body language will “sell” you and your ideas either...
by estutz | Aug 3, 2009 | Business Development, closing, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you have a “sunscreen” for business? Newer and younger entrepreneurs anxious to get started in business sometimes do not realize they need to protect their business just as they do their skin. When you start up, begin with the mindset you will deliver...