Do you work to find a satisfactory solution for all?
Every so often, I receive a request that is annoying, I don’t really wish to do what was asked or the importance is not clear. However, as long as I can easily accommodate my prospects and clients, I strive to do so.
The manner in which you handle what sometimes appears to be annoyances is surely reflective of your customer service policies. My motto on this is: “Make the best impression possible.”
You should be of this mindset because it sends out a strong marketing message you are easy to work with. Your policy will assist in attracting more sales. As long as these requests do not consume too much time, you have nothing to lose and everything to gain. It also serves to build relationships with your clientele and encourages repeat business, referrals and testimonials.
Make it your policy to say yes and you will experience the Smooth Sale!
