by smoothsale | Apr 26, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you read what others put out on your behalf? All correspondence, marketing messages, and verbal communication indicate your customer service policies. You should be of the mindset to review everything from time to time that your employees do for you. Upon...
by smoothsale | Apr 25, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, leadership, Mindset, Prospect, Relationships, Sales
Are you a good friend to associates? What would you do if you participated in an event your associate coordinated for the first time but flaws were seen by everyone including you? Would you kindly make suggestions for improvement for the next time? Some people are of...
by smoothsale | Apr 23, 2010 | Business Development, clientele, clients, closing, Entrepreneurs, Mindset, Prospect, Relationships, Sales
Why was the restaurant busier than ever in a down economy? While most restaurants are still struggling as our economy is trying to recover, we were completely taken aback this evening when we stopped to eat at a long-time favorite. The wait time to eat at Sushi...
by smoothsale | Apr 20, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, Marketing, Marketing and Sales, Prospect, Relationships, Sales, Uncategorized
Are your messages for all of your venues consistent? I had the good fortune to hear a marvelous speaker. She used her voice as a fine instrument. Her talk was filled with emotional stories both funny and sad. All the while her voice rose to a crescendo and then gently...
by smoothsale | Apr 19, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do your customer service policies reflect common sense? While waiting to board an airplane, we noticed an older gentleman running to make it in time. Perspiration was running down his face and he was obviously stressed. Another passenger asked him, “What...
by smoothsale | Apr 15, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Will you attract more sales by narrowing your niche? Most often marketing experts will suggest beginning with a small defined audience to quickly become the expert and leader in your field leading to a quicker conversion of prospects to clients. But what if you have...
