by smoothsale | Sep 22, 2009 | Business Development, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Sales
Do you sometimes get in your own way? We all have a habit of getting in our own way but sometimes we do not admit it. The ah ha moment comes when you recognize how you are holding yourself back, come to terms with it and work a plan to move beyond. The last step is to...
by smoothsale | Sep 17, 2009 | Business Development, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you know the single biggest error most business people make that prevents sales? The single biggest error that prevents sales is the failure to follow-up with prospects. Even worse is when business people choose to ignore given directions for securing business....
by smoothsale | Sep 15, 2009 | Business Development, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Sales
What do Gladys and Customer Service have in common? Everyone has a Gladys, as the book is written (see below) – you know, the woman who nags you about a coupon left at home; her friend got a better price; or one day after she is no longer entitled to return the...
by smoothsale | Sep 14, 2009 | Business Development, closing, communication, Entrepreneurs, leadership, Mindset, Prospect, Relationships, Sales
What is your approach? This weekend, I was visiting with cousins who once owned an antique store. They are well-versed in the value of collectibles. They suggested we visit another antique store where they once owned space in addition to their own. Personally, I am...
by smoothsale | Sep 11, 2009 | Business Development, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
How do you handle differences of opinions regarding payments received? This challenge directly relates to your customer service policies as well as your marketing brand. How you take a leadership stance and communicate diplomatically will determine future business...
by smoothsale | Sep 10, 2009 | Business Development, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Sales
How do you adjust to your darkest days? This was the question posed by Mike Michalowicz of ToiletPaperEntrepreneur.com Mike asked for advice from experienced businesspeople to share their insights with you for getting past the excuse of a “down economy”...
