by smoothsale | Nov 3, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Do you have business emergency preparedness measures in place? In California we always hear about earthquake emergency preparedness. Trust me, when a computer fails, it feels like an emergency earthquake! Rather than detailing my past and recent woes and those of a...
by smoothsale | Oct 23, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Are you balancing your day? Are you overwhelmed by messages in email, facebook and twitter? It’s easy to get there, I admit! In order to keep my routine of finding prospects, attending to customer service and visiting with your clients, I devised this routine:...
by smoothsale | Oct 22, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Are you familiar with the power of collaboration? Before you enter into any type of business agreement you must know your own rules for conducting business. Where do you draw the line in the sand and say “No, this business isn’t worth it.”? After you...
by smoothsale | Oct 20, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships
What message are you sending to prospects? The story I heard this weekend made me laugh and cringe at the same time! Upon asking Zeke what was new in the well-to-do town in which he works, he shared his latest experience. A new restaurant opened in town so Zeke and...
by smoothsale | Oct 19, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales, Uncategorized
Are you easily able to get what you want? A telemarketer interrupted my busy Monday morning catch-up. It sounded as if she had an important survey so I relented and said “Yes” to providing a few minutes of time to answer her questions. She proceeded to ask...
by smoothsale | Oct 11, 2009 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Relationships, Sales
Do you encourage a returning clientele? Going the extra mile will encourage your clients to return for more. Many businesspeople will think they do this but in fact they do not. For example, the restaurant where we visited last night for the first time could have done...
