Are you building loyalty by building relationships?
Thank you are the two most powerful words to be used when building business, making sales and interviewing to get the job. ? Today I had the distinct pleasure of thanking many people for their time, kindness and generous help. ? Acknowledgement builds the relationship and advances your business development beyond where “things” might otherwise remain.
This morning three colleagues/friends were helping me conduct a webinar: ? Dr. Tina van Leuven near Amsterdam, Dr. Stephen Marcus in Germany, and Sharon Hooper in AZ, U.S. A listener remained after the class was over to say she heard the joy and love in our hearts working together which in turn motivated her to register for my “How to Write A Book and Sell More Copies Online” series. ? You can imagine how well we must have built our relationships and always show our appreciation. ? It served to attract more prospects, clients and sales.
In fact after all the thank you’s were over, an idea for collaboration came to me which I immediately shared with my friends. ? And then it was my turn to hear “Thank You!”
Today must be my day because the advance copies for my new book, HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press, arrived at my door. ? I kept a folder on email for everyone I ever corresponded with at the publishing house. ? They all received the same email filled with gratitude and thanks for the very beautiful, well crafted book that even intrigued me as I began to read it.
The message ended with a request to thank the entire team – those for whom I do not have an email address. ? No doubt we will ALL be marketing and communicating the merits of the book to help people land the job they desire.
Whenever the opportunity presents itself, take the leadership position of thanking people. ? It warms the other party up, relaxes the conversation and serves to make you far more credible. ? It’s the best business development tool available that doesn’t cost a cent, only a smile! ? With this one gesture, you will attract far many more clients and sales and greatly increase your revenue.
The best part of frequently saying Thank You and meaning it, is your prospects will ask permission to purchase from you giving you the ultimate Smooth Sale!
