Scheduling and Rescheduling: pointers to build relationships
Hectic is the only way to describe everyone’s schedule today. Those still working are doing the job of at least 3-4 people which affects interview and sales appointments. Entrepreneurs are trying to stay above water so many have over-extended themselves. Consequently rescheduling has become a necessity more than ever.
Should you be the one needing to reschedule, don’t let the time slot come and go. Instead, use these 3 tips:
1. Give as much advance warning as possible
2. Apologize for any inconvenience
3. Offer 4 or 5 choices of new dates and times and ask the other party to confirm one.
Suggest to the other party they offer alternate dates and times should your selection not work. Reconfirm how the connection will be made. Lastly, thank the other party for being flexible.
On the flip side, when others ask you to reschedule – be gracious and as accommodating as possible. Similarly offer alternate dates and times should the ones you provided not work for your schedule.
The entire idea behind this is to continue building relationships with everyone: hiring managers, friends, associates, prospects and clients. This will keep the positive flow of energy moving and everyone in an agreeable mood. Remember, maintaining the mindset of making it easy to work with you, is a combination of business development and marketing-communication. You will attract far more business in this manner.
Our pointers above will help get you to that Smooth Sale!
For further insight, consider both books:
Nice Girls DO Get the Sale: Relationship Building That Gets Results
and
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews
