A Rose is a Rose by any other Name
Please note while this is a story about an interview, the lesson learned applies to every sales call too.
The latest reported interviewing saga comes from Victoria. Proud of herself that she was on top of her game, Victoria adeptly prevented herself from being disqualified from further interviewing steps in the process. Here is what happened:
“My name is…” were the first words heard from the person conducting the interview. The delivery was swift and only a first name was provided. Recognizing her memory isn’t at peak in the morning, Victoria quickly grabbed a pen to write down the person’s name while trying to concentrate on the next sentences being spoken. A very formal phone interview then took place.
There was no give and take, simply one-sided questioning. Victoria was asked numerous questions, and each time she answered there were moments of silence as the other party typed the answers. The typist would not commit as to whether Victoria would make it to round two, but she did say a follow up email would arrive in the form of a survey.
Upon seeing the survey, Victoria immediately responded. The last question had her realize it was the company’s method for eliminating candidates. The very last question was, “What was the name of the person who interviewed you?”! It was fortunate the name was still on the piece of paper where Victoria had recorded it. The next day Victoria received an invitation for round two.
Throughout all of the sales training I ever received, it was always said that the most important thing to anyone is being called by name. This will put you on the wave of the Smooth Sale!
Read Addtional Strategies and Techniques:
INSPIRED Business A New Vision for Building Business and Communities, Motivational Press
Nice Girls DO Get the Sale: Relationship Building That Gets Results, Sourcebooks
HIRED! How to Use Sales Techniques to Sell Yourself On Interviews, Career Press