by smoothsale | Jul 2, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Your Last Impression Seals the Sale We are forever hearing about making a good first impression which obviously is important, but hardly anyone speaks about the final impression – this is at least equally important if not more important. Your very last...
by smoothsale | Jun 28, 2013 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing and Sales, Mindset, Prospect, Sales
Deliberately Sell Your Proposal Two instances regarding a final decision were discussed today; one for career and one for obtaining a corporate client. Cindy was interviewing for a position for which she is over-qualified. However she has remarkable achievements...
by smoothsale | Jun 26, 2013 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Prospect, Relationships, Sales
How long do you wait for an appointment? Early on in my sales career, I was taught to be kept waiting in a lobby beyond 15-20 minutes is rude. If you choose to remain in the lobby waiting, it appears to the executive, for whom you wish to wait, that you...
by smoothsale | Jun 25, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Prospect, Relationships, Sales
When in Doubt – Apologize! In our hurried world, it’s almost a given each of us will make an error in judgment, timeliness, or simply forget to act. It’s a two way-street. When I am the one who made the error, I quickly apologize for any...
by smoothsale | Jun 20, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, Marketing, Marketing and Sales, Mindset, Prospect, Relationships
Are You Selling Futures in Your Business? Early in my career, I was advised not to sell futures. What I’m referring to is the products and services almost ready for sale. The main reason not to sell them before becoming available is unforeseen...
by smoothsale | Jun 19, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Relationships, Sales
Have You Mastered Resolving Issues? Today I was the customer experiencing poor service. For about an hour I was caught in a telephone loop as to who could handle my problem. I was provided three telephone numbers for three different departments....
