by smoothsale | Jun 25, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Prospect, Relationships, Sales
When in Doubt – Apologize! In our hurried world, it’s almost a given each of us will make an error in judgment, timeliness, or simply forget to act. It’s a two way-street. When I am the one who made the error, I quickly apologize for any...
by smoothsale | Jun 24, 2013 | Business Development, clientele, clients, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Prospect, Relationships, Sales
How Effective Are Your Responses? Social media is a wonderful tool both personally and professionally in that it allows us to connect with others worldwide. However we need to understand that it is our response that will either bring poor or excellent...
by smoothsale | Jun 20, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, Marketing, Marketing and Sales, Mindset, Prospect, Relationships
Are You Selling Futures in Your Business? Early in my career, I was advised not to sell futures. What I’m referring to is the products and services almost ready for sale. The main reason not to sell them before becoming available is unforeseen...
by smoothsale | Jun 19, 2013 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Relationships, Sales
Have You Mastered Resolving Issues? Today I was the customer experiencing poor service. For about an hour I was caught in a telephone loop as to who could handle my problem. I was provided three telephone numbers for three different departments....
by smoothsale | Jun 17, 2013 | Business Development, clientele, clients, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Mindset, Prospect, Relationships, Sales
What have you recently learned? The key to succeeding is the commitment to continual education. Expensive courses are always available, but if money is tight there are other ways to learn that can be equally effective and of little cost if any. The...
by smoothsale | Jun 14, 2013 | Business Development, clientele, clients, communication, Entrepreneurs, interviewing, Interviews, job-seekers, Mindset, Prospect, Relationships, Sales
Connections Drive the Better Opportunities The value of your connections, whether seeking work or gaining new clients, is in the grooming of the relationships. Researching the experience and connections of people you previously met will provide you with...
