by smoothsale | Nov 2, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
What does the Giants’ World Series Victory have to do with Interviewing and Sales? It was noticeable that the Giants were playing very differently this year from the recent past. Previously only Barry Bonds was in the news. While Mr. Bonds was adept at...
by smoothsale | Oct 31, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Podcasts, Prospect, Relationships, Sales
Do you set agreeable expectations? On this lovely Sunday, we took a ride to the beach for a walk on the sand along the ocean. I exclaimed it was beautiful and would love to come more often. My husband replied, “that’s funny, the last time you...
by smoothsale | Oct 28, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Direct Communication Works Best Through the years I’ve noticed some people do not know how to communicate directly and it hurts their chances for getting what they desire. Here are some of those errors: – Repeating thoughts unnecessarily –...
by smoothsale | Oct 27, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
After “Thank You” this is the next best sales tool… Long ago a sales manager said to me, “Sometimes you have to fall on your sword.” He was referring to saying the words, “I’m sorry; My error; My apology.” For many, and...
by smoothsale | Oct 25, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
It isn’t the money! Many of us concern ourselves with the question of, “Is my price too high / too low / fair?” The subject matter hit home while on vacation wandering through an upscale mall. For me, window shopping in high scale stores is just...
by smoothsale | Oct 24, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, job-seekers, leadership, Marketing, Marketing and Sales
Are you delivering service for which clients return for more? While on vacation yesterday, we experienced two types of service from two different vendors: bad and good. We took a ride in a cab whose driver was very unhappy. For the length of the ride we heard direct...