by smoothsale | Jul 28, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, interviewing, Interviews, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Do you prepare for business? I was in disbelief when encountering the following saga. A known resort accepted business from two conference organizers a year ahead of time. Both conferences were to be well-attended. The arrival date for hundreds of people was to be on...
by smoothsale | Jul 22, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Podcasts, Prospect, Relationships, Sales
A Tale of two dentists; one detracting and the other attracting more sales! Early in my sales career, I learned that people buy from people they like and trust. Sitting in the first dentist’s chair in my new town, I was astonished to learn that a product I...
by smoothsale | Jul 8, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Are you familiar with the “Power of 10”? Let me first explain the concept. When you are a sole entrepreneur with a core business eg. sales training, you have one audience. Expanding with one product such as a book, you now have 3 audiences – sales...
by smoothsale | Jul 6, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
More than you realize – Dilbert reigns! Susan relayed that after being a reliable customer for 4 years, her business phone was disconnected due to a late payment of a mere $32! Not only could she not use her phone, but she could not log into her online account...
by smoothsale | Jul 1, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
What are they thinking De-tracting sales rather than Attracting More Sales?! It was an unimaginable experience – and – about a gigantic corporation that should know to train its employees much, much better. Given part of my revenue stream is delivering...
by smoothsale | Jun 19, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
What are your offers communicating to your clientele? On the radio his morning, we heard a the proverbial “car salesman” make three offers claiming it was the listener’s lucky day! He continued by saying, “When you call in, I will give...
