Attract the Right Job or Clientele:
5 Concierge Services To Incorporate Into Your Business Model
Frequent visits to a few different buildings that pride themselves on their concierge services provided insight on how to mirror the services to improve and incorporate into your business model. After all, service is key to growing and retaining clientele.
The following three examples of those delivering concierge service are provided first to provide insight for those who are seeking jobs or to advance their career. Consider incorporating the following suggestions into your business model:
Fired – Although Janet provided great service, she gossiped about some of the people in the building. Needless to say she did not last long.
Sales Motto: Keep private thought private.
Maintaining the Job – Charles is very congenial. He makes himself available to always lend a helping hand. His fondest hope is to be promoted but has been overlooked in the past. This time he is asking for online testimonials to catch the attention of management.
Sales Motto: Sales increase when you ask.
Promoted – Gracie has one of the most bubbly personalities you will ever see. She is also professionally and beautifully groomed. Gracie always made certain her clientele was attended to and held their interest first. Accordingly, Gracie was promoted. She now trains corporate-wide on how to perform the job well.
Sales Motto: Attention paid to your clientele motivates increased sales.
- Greeting by Name: An Essential Piece of Your Business Model
Most concierge people make it a practice to quickly learn the names of strangers and ask how to pronounce them correctly.
Are you asking your prospective clientele how they prounce their names? This one question greatly improves the conversation from the start.
- Inquire About the Day
Concierge employees usually inquire as to how your day is going.
Before launching into sales mode, ask your prospective client how their day has been. Empathy goes a long way. Be sure to ask about anything that’s important to them such as family and holidays.
- Your Business Model: How May I Serve You (Better)?
Concierge is all about serving well and is to be incorporate into your business model.
Likewise, as you are seen doing the same for your clientele, and showing concern for satisfaction, your personal brand builds phenomenally well as do recurring sales.
- Communication Follow-up
The next time concierge folks see you, they build upon conversation from the previous time.
Follow-up with clients and prospects is essential in order to move processes forward. It shows you car and keep your promises getting you much closer to the sale.
- Departure: Unique step for your business model
Most concierge folks will remember your name and wish you a good day as you leave the building.
As you end a meeting, thank each person by name. Wish them a good day and be certain to ask for the next steps. Without asking, you will never know nor receive business. Incorporate the ask into your business model.
Related Blog Stories:
Incorporating these 5 concierge steps into your business modell will build strong relationships and will lead you to the Smooth Sale!
For More Insights: Visit Elinor’s Amazon Author Page
“Communicate to Attract Interest”
Be A Story-Teller
As the CEO of Smooth Sale, after her near-death experience, Stutz adapted the motto, “Believe, Become, Empower.”Nice Girls DO Get the Sale is an International Best-Selling and is Evergreen – among the classics; HIRED! Helped many to secure the job they desired.
Today’s insights are provided to help you achieve the Smooth Sale!
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