by smoothsale | Apr 19, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do your customer service policies reflect common sense? While waiting to board an airplane, we noticed an older gentleman running to make it in time. Perspiration was running down his face and he was obviously stressed. Another passenger asked him, “What...
by smoothsale | Apr 15, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Prospect, Relationships, Sales
Will you attract more sales by narrowing your niche? Most often marketing experts will suggest beginning with a small defined audience to quickly become the expert and leader in your field leading to a quicker conversion of prospects to clients. But what if you have...
by smoothsale | Apr 12, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Do you work to find a satisfactory solution for all? Every so often, I receive a request that is annoying, I don’t really wish to do what was asked or the importance is not clear. However, as long as I can easily accommodate my prospects and clients, I strive to...
by smoothsale | Apr 10, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, interviewing, Interviews, Marketing, Marketing and Sales, Prospect, Relationships, Sales
When difficult decisions arise, do you “sleep on it”? In the past year, deep into entrepreneurship, I discovered what that phrase means. When you are faced with difficult decisions regarding your employer, prospect or client, think about the situation just...
by smoothsale | Apr 9, 2010 | Business Development, clientele, clients, closing, communication, Customer service, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
What is a major key in attracting more sales? This is the question frequently asked of me, and one answer begins the entire dialogue: “Deliver what your prospects and clients want and need.” First thing this morning, two different organizations admitted...
by smoothsale | Apr 8, 2010 | Business Development, clientele, clients, closing, communication, Entrepreneurs, leadership, Marketing, Marketing and Sales, Mindset, Prospect, Relationships, Sales
Are you ready to attract new markets to increase sales? It is a wonderful idea to think about new markets but much forethought and homework need to be in place first. In order for others to see you as the expert in your field and for you to develop business...